Capture Feedback. Assign to Vendors. Track Every Fix.
Your team reviews client websites and captures visual feedback, screenshots, recordings, and annotations. Sniffer turns it into dev-ready tickets with AI-generated repro steps and assigns them to your vendors. No more 3-email threads about “the button doesn’t work.”
Vendors get free seats. They see only what you assign them.
Free vendor seats included. No subscription needed for dev teams. 14-day trial.
1
🏢 Agency PM
Reviews client site, captures feedback
Screenshot, annotate, or record. Captures the exact issue with visual markup, no technical skills required.
2
🤖 Sniffer AI
Generates dev-ready bug report
AI produces numbered repro steps, device info, and browser details from your capture. Ready for a developer to act on.
3
🏢 Agency PM
Assigns to vendor on Kanban board
Drag the card to the right vendor column. Set priority, add notes, set deadline. Vendor gets notified instantly.
4
👨💻 Vendor / Dev
Sees the ticket, fixes the bug
Full context: recording, repro steps, browser info. Moves card to ‘Done’ when shipped. Agency tracks progress in real time.
✅
Client feedback resolved. No back-and-forth.
PM never had to write a single technical description. Vendor never had to ask “what do you mean?”
What your agency team gets:
Screenshot + recording capture on any site
Visual annotation & markup tools
AI-generated repro steps from every capture
Kanban board to track vendor progress
Free vendor / dev seats
⚡
30 sec
Feedback to Ticket
Capture, annotate, assign → done
🔄
Zero
Back-and-Forth Emails
Vendor gets full context on first look
👥
Unlimited
Free Vendor Seats
Dev teams don’t need a subscription
📊
Real-time
Vendor Progress Tracking
See open, in-progress, done across all vendors
Watch: Agency manages 3 vendors in one board
Capture feedback → AI generates repro steps → assign to vendor → track to resolution
THE AGENT'S REALITY TODAY
Sound Familiar?
✗ Without Sniffer
"The button on the homepage doesn't work"
Client sends a vague Slack message. PM screenshots a cropped image. Vendor asks “which button? which browser? which page?” 5 emails later, everyone’s frustrated.
✓ With Sniffer
PM opens the client site, clicks capture, annotates the exact issue. Vendor gets a ticket with recording, browser info, and AI-generated repro steps. Fixed same day.
✗ Without Sniffer
"Where are we on the fixes from last week?"
PM checks 3 Slack threads, an email chain, and a shared Google Sheet. Some items are done, some aren’t started, nobody’s sure about 2 of them. Client meeting in 1 hour.
✓ With Sniffer
Open the Kanban board. Every feedback item is a card — sorted by vendor, by status, by priority. Export a progress report for the client in one click.
✗ Without Sniffer
“Can your dev team also look at this other site?”
Agency manages 12 client sites across 4 dev vendors. Each vendor uses a different PM tool. No unified view. Constant context-switching.
✓ With Sniffer
All client sites, all vendors, one Kanban board. Filter by client, by vendor, by priority. Assign any feedback to any vendor team.
✗ Without Sniffer
“The developer says he can’t reproduce it”
Classic vendor response. PM doesn’t know how to capture browser console logs. Screenshots don’t show the error. Issue gets deprioritized. Client notices.
✓ With Sniffer
Every capture includes console logs, network requests, device info, and AI-generated repro steps. “Can’t reproduce” becomes a thing of the past.
VISUAL CAPTURE
Capture Feedback on Any Website in Seconds
Install the Chrome extension. Navigate to any client website. Click capture. Screenshot, annotate with arrows and highlights, or record a full video. Sniffer auto-captures browser info, screen size, and URL. No technical skills needed.
✓
Screenshot + annotation with arrows, highlights, blur
✓
Screen recording with mic narration
✓
Auto-captures URL, browser, screen size, device
✓
Works on any website, no code access needed
📸
New Capture
🖥️
client-website.com/checkout
← Bug is here
🔴 Highlighted
📱 Chrome 122
🖥 1920×1080
🍎 macOS
VENDOR MANAGEMENT
One Board. All Vendors. Every Client Site.
Every feedback item becomes a card on your Kanban board. Assign to any vendor team, set priorities, track progress. Filter by client, vendor, or status. No more chasing updates across Slack threads and email chains.
✓
Kanban, List, and Table views
✓
Assign to vendor teams with one click
✓
Filter by client, vendor, priority, status
✓
Vendors see only the tickets assigned to them
📋 Open
3
Checkout button unresponsive
P1
→ DevShop Co
Footer links misaligned on mobile
P3
→ WebCraft
Logo wrong color on dark mode
P2
→ DevShop Co
🔧 In Progress
2
Form validation broken
P1
→ NexaDev
Image carousel not loading
P3
→ WebCraft
✅ Done
4
Nav dropdown broken on Safari
Done
DevShop Co
SEO meta tags missing
Done
NexaDev
VENDOR SEATS
Invite Vendors for Free. They Only See Their Work.
Invite your dev vendors and freelancers as collaborators. They get free seats with scoped access, they only see the feedback assigned to them. They can view recordings, read repro steps, update status, and leave comments. No subscription needed on their end.
✓
Unlimited free vendor / collaborator seats
✓
Scoped access: vendors see only their assignments
✓
Vendors can view recordings, update status, comment
✓
No subscription needed for dev teams
🔧
DevShop Co
Frontend development
3 open · 8 done
⚙️
NexaDev
Backend & integrations
1 open · 5 done
🎨
WebCraft Studio
Design & CSS
2 open · 12 done
🧪
QA Partners Inc
Testing & QA
0 open · 6 done
AI-POWERED REPORTS
Your PMs Capture. AI Writes the Bug Report.
Agency PMs don’t need to understand console errors or stack traces. They capture the issue visually, Sniffer AI analyzes the recording, console logs, and network requests to produce a dev-ready bug report with numbered reproduction steps. Vendors get the technical detail. PMs never had to write it.
✓
AI-generated numbered reproduction steps
✓
Console + network errors auto-captured
✓
Root cause identification for dev teams
✓
PM stays non-technical, AI bridges the gap
🤖
AI Bug Report
Reproduction Steps
1
Navigate to client-website.com/checkout
2
Click “Apply Coupon” button
3
Enter code “SUMMER20” and submit
4
❌ Page goes blank — white screen
🔍 Root Cause
TypeError: Cannot read property ‘discount’ of null at checkout.js:89. The coupon validation endpoint returns null when code format is unexpected.
📋 Repro Steps
🖥 Device Info
⚠️ Console Logs
WHAT TEAMS ARE SAYING
They Manage Sites. Sniffer Manages the Feedback.
“We manage 12 client websites across 4 dev vendors. Before Sniffer, every bug was a Slack thread with a cropped screenshot and ‘it doesn’t work.’ Now we capture, annotate, and assign. The vendor gets a dev-ready ticket in seconds.”
AM
Alex Martinez
Digital Director · Agency Name
“Our developers stopped saying ‘can’t reproduce.’ Every ticket now has a screen recording, browser info, and step-by-step instructions generated by AI. We ship fixes 3x faster and our clients notice.”
SK
Sarah Kim
Project Manager · Agency Name
FAQ
Common Questions from Agencies
Do our vendors need a paid Sniffer subscription?
No. You invite vendors as free collaborators. They get scoped access to see only the feedback assigned to them: recordings, repro steps, and status updates. They don’t need to pay or install anything beyond accepting the invite.
Can we manage multiple client websites in one board?
Yes. Create projects per client, or use tags and filters to organize feedback across all sites. Assign any item to any vendor. Filter by client, vendor, priority, or status.
Do our PMs need technical knowledge?
No. PMs capture feedback visually, screenshot, annotate, or record. Sniffer AI handles the technical part: console logs, network errors, and repro steps are auto-generated. The vendor sees the technical detail without the PM writing it.
Can vendors push fixes to Jira or their own tools?
Yes. Sniffer integrates with Jira, Asana, Azure DevOps, Slack, and Microsoft Teams. Vendors can push tickets from Sniffer into their own project management tools if they prefer.
How is this different from a shared spreadsheet or Trello?
Spreadsheets don’t capture screen recordings, console logs, or browser info. Trello doesn’t generate AI repro steps. Sniffer combines visual capture + AI analysis + vendor management in one tool, no more copy-pasting screenshots into cards with vague descriptions.
Stop Translating Feedback.
Start Assigning Fixes.
14-day free trial. No credit card. Unlimited vendor seats included.